Services

• Initial Setup • OurMacGuy can have a new Mac installed, professionally configured
and working the way you need it in as little as an hour. OurMacGuy can also transfer
your documents, bookmarks, and settings from your old Mac or PC. A new
computer can be an exciting and intimidating experience, let OurMacGuy help you
become productive on your new computer.

• Maintenance & Support • OurMacGuy can perform the routine maintenance
needed to keep your Macs up and running. OurMacGuy also performs a series of
hardware tests to diagnose problems with your computer before they cause you to
lose time due to failed hardware. OurMacGuy also works with your organization to
schedule recurring service appointments months in advance so that you can arrange
your calendar accordingly.

• Needs Assessment • Do you need new computers? Are you unsure of which
machines might be best for your organization? What kind of printer is going to
meet the needs of your office? Want to make the most of a limited budget?
OurMacGuy has the experience and knowledge to find the equipment that best fits
the needs of your office.

• Networks • Do you want to build a computer network for your business, but aren’t
sure where to start? Perhaps you would like to increase the speed of your old
network by adding a gigabit switch. Or maybe you need to add a fibre-channel
storage area network for moving big files around fast. Are you looking to take
advantage of the power of Apple’s Open Directory and implement networked home
directories? OurMacGuy can help you decide which devices are best for your office
and install them for you as well.

• Servers • Does your organization want to install or upgrade a local email or web
server? What about an internal file server for sharing documents among
departments, or maybe a networked calendar or contact database that you can
synchronize among multiple computers and Palm OS handhelds? OurMacGuy can
assist you in choosing the best hardware and software for your needs and budget.

• Wireless Networks • Adding a wireless component to your network can be a great
convenience, and can increase the productivity and effectiveness of your business.
However, wireless networking can expose significant security vulnerabilities when
they are not installed correctly. OurMacGuy knows how to add wireless connectivity
to your existing network without compromising security or efficiency.

• Backup • Can your organization afford the downtime and lost productivity
resulting from a hard disk or server failure? If a user accidentally deletes a file, does
your office have the capability to get it back quickly? Do you have easy access to
archived data for days or years? There are two types of businesses in the world,
those who have lost data and those who will lose data. OurMacGuy can help you
develop and implement a reliable backup strategy for your business.

• Remote Connectivity • Need the ability to work from home and still connect to
your company file server? Does your organization have employees who are required
to travel and maintain a connection to the office? Are you concerned about your
company’s private information traversing the Internet? OurMacGuy is experienced
in implementing Virtual Private Networking (VPN) that allows your office the
flexibility of telecommuting without sacrificing security.

• Data Recovery • Did your hard drive disappear from your desktop? Is your
computer just not starting anymore? Do you hear a clicking sound coming from the
hard drive? Whether its recovering data from an internal or external drive,
OurMacGuy can help. And in the event of a disaster, OurMacGuy is a DriveSavers
authorized partner. DriveSavers is recognized as the industry leader in data recovery
with a success rate of over 90%.

• Systems Integration • Do you need your Mac to function in a PC environment, or
vice-versa? Macs and PCs can and should exist in harmony in your office.
OurMacGuy can make sure that they will. If your IT department specializes in
Windows and would prefer not to deal with Macs, give OurMacGuy a call.

• Project Management • Moving to a new office? Looking to switch from a
Windows network to a Macintosh environment? Do you need to roll-out a new
version of software for multiple machines? OurMacGuy can make sure that your
office transitions to a new technology with minimal downtime and interruption to
your workflow. OurMacGuy can also help with an office-wide computer asset
inventory and license management.

•Training • OurMacGuy has an in-depth knowledge of Mac OS X and OS X Server
and can share that knowledge with your office. If you need training on how to best
use your Mac or Mac related software. OurMacGuy will also provide training to help
your staff optimize their workflow and work with their Macintosh quickly and
efficiently.